Support

What the Pieces Know

If you need help with the app, email support. There is no web contact form—please use the address below.

whatthepiecesknow.support@gmail.com

We aim to respond as soon as reasonably possible.

Common topics

• Game progress and reset
• Puzzle interaction
• Hints and rewarded ads
• Advertising issues
• Privacy choices
• Technical problems

Helpful details to include

You may voluntarily include the following if it helps describe the issue:

• iPhone model
• iOS version
• App version
• Chapter and level
• A clear description of what happened and what you expected

Please do not email passwords, payment-card details, or other unnecessary sensitive information. Purchase and restore questions can usually be handled without sharing payment credentials.

For how the app handles information, see the Privacy Policy.